Better Rehabilitation, Faster Recovery

Privacy Policy

Last updated: 04/16/2020

Privacy Policy

Please read the privacy policy carefully before using the website and the MIO, MIOTHERAPY, or MIO HOME mobile application (the "Service") operated by MioTherapy Inc ("us", "we", or "our").

MioTherapy Inc. built the MIO app as a companion app to our MIO home and clinic kits. This SERVICE is provided by MioTherapy Inc. at no additional cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

HIPPA Compliance

The Health Insurance Portability and Accountability Act’s (HIPAA) medical privacy regulations govern the use and release of a patient's personal health information, also known as protected health information (PHI). Under the HIPAA privacy regulations, patients must be informed about how their PHI will be used and given the opportunity to object to or restrict the use or release of their information.

MioTherapy, Inc. ("MIO","MIOTherapy",MioTherapy","Mio Therapy","MIO Therapy") recognizes the importance of protecting the privacy of visitors to its website and the PHI collected where MioTherapy’s software product is the data controller. We take reasonable steps to keep the PHI we possess secure and to delete unnecessary PHI. Below you will find MioTherapy’s notice of privacy practices. To the extent permitted by applicable law, by using the website, you are agreeing to this policy.

Personal Information is any information that can be used to identify an individual or that we can link directly to an individual, such as name, address, email address, or telephone number, as applicable.
Examples of instances where we collect Personal Information, includes:

  • Chatting with us on the website support chatline
  • Signing up for a MIO subscription
  • Apply for employment with us
  • Sign up for newsletters
  • Filling out our Request a Demonstration form
  • Filling out our Contact Us form

The information we collect is typically related to the product or service requested. For example, if you apply for a job with MIO through our website, the information collected will include information that you choose to include about yourself.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


The information we collect is typically related to the product or service requested. For example, if you apply for a job with MIO through our website, the information collected will include information that you choose to include about yourself.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2020-04-16

Contact Us

If you have any questions about these policies, please contact us.